Job Description
Job Title: Account Support Manager (100% Remote)
The Opportunity
Are you a natural communicator who loves helping people solve problems? Do you find satisfaction in building long-term relationships and closing the loop on a sale?
We are looking for an
Account Support Manager
to join our remote team. This isn't a typical customer service role. You will be the face of our company for our clients, acting as a technical guide, a persistent follow-up specialist, and a closer. Your mission is to ensure every lead feels heard and every customer feels supported, all while driving revenue by converting inquiries into long-term partnerships.
What You'll Do
- Customer Support:
Respond to inbound inquiries via email, chat, and phone with speed and empathy. You'll troubleshoot issues and provide clear, actionable solutions.
- Relentless Follow-Up:
Manage a pipeline of warm leads and existing clients. You'll ensure no conv...
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