Accounts Executive

About the Role

Kaizen Strategy Pte Ltd is a Singapore-based digital marketing company seeking a proactive and customer-centric Account Servicing Executive (Customer Service) to join our growing team.

In this full-time role which is fully remote (WFH), you will be the primary point of contact for clients after onboarding, ensuring smooth communication, timely support, and a positive overall client experience. You will work closely with internal teams to manage client requests, coordinate deliverables, and handle basic administrative and billing-related matters.

What You'll Be Doing

• Serve as the main point of contact for assigned clients, ensuring timely and professional responses to enquiries
• Handle day-to-day client servicing tasks, including follow-ups, coordination, and issue resolution
• Support clients on billing, invoicing, and payment-related queries in a clear and helpful manner
• Coordinate with internal...