Accounts Receivable /Parent Fee Support, Manager

Nova Pioneer is looking for an outstanding Accounts Receivable/ Parent Fee Support, Manager to lead the Parent Fee Support function and serve as a thought partner and key member of the Nova Pioneer leadership team. 
This role is a hybrid position, where the successful candidate will work remotely as well as in our school campuses from time to time.

ABOUT THE ROLE

The Accounts receivable/ Parent Fee Support (PFS) Manager is responsible for overseeing the effective - collection, and support processes related to the debtors book across the organisation in both South Africa and Kenya. 
The role ensures that collection targets are met while maintaining a positive and supportive experience for families. This position works closely with school leadership, finance, admissions, and other internal stakeholders to strengthen billing accuracy, improve payment culture, mitigate credit risk, and maintain high levels of parent satisfaction. 
The role also provid...