Accounts Receivable Senior Manager

Key Responsibilities

• Manage end-to-end accounts receivable processes, including invoicing, collections, cash application, and dispute resolution.
• Monitor AR performance through key metrics such as DSO, aging, overdue balances, and collection effectiveness.
• Lead, coach, and develop AR teams to ensure consistent service delivery and high performance.
• Act as an escalation point for complex customer account and payment issues.
• Partner with internal stakeholders (Sales, Finance, Customer Service, and Operations) to resolve billing and payment concerns.
• Drive continuous improvement initiatives to enhance efficiency, accuracy, and customer experience.
• Support month-end and year-end closing activities related to accounts receivable.
• Ensure compliance with internal controls, accounting policies, and audit requirements.
• Maintain accurate documentation of AR processes and procedures.
• Participate in sys...