Accounts Receivable Staff

A. Job Description

• Monitor and update customer payment records to ensure accurate tracking of receivables.
• Follow up on outstanding balances and ensure timely collection of payments.
• Respond promptly to customer inquiries and concerns regarding payments, billing discrepancies, or account status.
• Communicate professionally with customers via phone, email, or other channels to clarify payment details or resolve issues.
• Prepare and issue accurate Statements of Account (SOA) and Counter Receipts to clients.
• Coordinate with field collectors by preparing and updating itinerary schedules for efficient route planning.
• Prepare and submit comprehensivemonthly collection and accounts receivable reports to the Head Office.
• Collaborate with other departments to ensure proper documentation and smooth financial transactions.
• Support continuous improvement initiatives in the accounts receivable process