Job Description
In this role, you are responsible for overseeing the global end-to-end Cash to Collections
process, ensuring accuracy, efficiency, and exceptional customer service. You will lead
a global team, inclusive of our outsourced partner. This leader will oversee the full
collections lifecycle—from managing portals and submitting invoices to coaching team
members and resolving billing disputes. This is a great opportunity for someone who
thrives in a fast-paced, remote environment and enjoys balancing strategic leadership
with tactical execution.
Key Responsibilities
Oversee and manage all aspects of accounts receivable collections across all
companies, ensuring timely and accurate collection of outstanding balances.
Create and execute on collection strategies aimed at lowering delinquency
metrics.
Oversee the day-to-day work of the outsource partner and analyze/solve
problems with the partner a...
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