Accounts & Transaction Monitoring Specialist

About dopay

dopay is transforming payroll and financial services for businesses and their employees. By providing a seamless payroll payments solution with instant access to salaries via dopay prepaid cards, we help businesses move away from cash payments while being at the forefront of financial inclusion.

About the Role

We are seeking an Accounts & Transaction Monitoring Specialist to manage transaction-related requests from our banking partners and ensure timely, accurate responses to compliance inquiries. This role involves reviewing flagged transactions, coordinating with corporate clients when needed, and maintaining strong documentation for compliance and operational efficiency.

Key Responsibilities

• Transaction Monitoring & Investigations:
• Manage and respond to bank compliance team requests regarding salary transfers, cardholder transactions, and account activity.
• Cond...