Actimize Production Support -Java/actimize

Matrix is seeking a skilled and proactive Actimize Support Engineer with deep expertise in Anti-Money Laundering (AML) systems. This role involves supporting mission-critical applications such as Actimize SAM, CDD, and ActOne, ensuring system stability, performance, and compliance across infrastructure and data layers.

Key Responsibilities

🔧 Application Support

• Provide L1–L3 support for Actimize platforms (SAM, CDD, ActOne).
• Monitor system health, jobs, and alerts; resolve performance and application errors.
• Coordinate with vendors for patches, hotfixes, deployments, and escalations.

🖥️ Infrastructure & IT Operations

• Manage Windows/Linux servers, including patching, upgrades, and hardening.
• Support deployments, environment refreshes, and troubleshooting with IT teams.
• Ensure availability of compute, storage, and network resources.