ActiveOne: Clinic Quality Management Auditor

Job Overview:
The Quality Management and Customer Experience Associate Assistance (Auditor) is responsible for performing internal clinic audits and evaluating ActiveOne site clinics to ensure full compliance with DOLE and DOH standards applicable to corporate health services. The role focuses on assessing clinic operations across BPO, Manufacturing, and Service-industry accounts, verifying alignment with regulatory requirements, internal quality procedures, and client expectations. The auditor works closely with Clinic Cluster Leads and relevant teams to document findings, recommend corrective actions, and monitor the closure of audit-related items.
Duties and Responsibilities:
1. Internal Clinic Audit
- Conduct scheduled internal clinic audits across ActiveOne-managed sites.
- Assess compliance with DOLE and DOH requirements applicable to corporate clinics.
- Review adherence to internal SOPs, client-specific standards, and operational workflows.
- Valida...