Ad Tech Solutions & Onboarding Specialist

Job Description

• Manage customer interactions to increase customer satisfaction and improve service quality, specifically for technical integrations on the advertisers webpages and platforms.
• Provide technical onboarding solutions according to the Service Level Agreements and the quality and quantitative standards set by ensuring that the advertisers questions and issues are resolved.
• Provide pre and post-sales support for all self-service products, primarily supporting integration of ...