ADC Operations Manager

Full Time - Reg 37.50 hours
Penfield, NY, US

Salary Range: $60,000.00 To $65,000.00 Annually


The ADC Operations Manager oversees daily operations across assigned Attended Donation Centers (ADCs), ensuring safe, efficient, and mission-aligned donation processing. This role is responsible for staffing, training, operational readiness, donor experience, inventory flow, audits, assessments, and mystery shop performance. The ADC Operations Manager ensures all ADCs meet Goodwill standards while supporting the Donation Acquisition Team with operational initiatives as needed.

This position requires LENS certification and the ability to safely operate a truck and trailer.

ESSENTIAL DUTIES & RESPONSIBILITIES


+ Manage Day-to-Day Operations (75%)



+ Oversee daily operations across multiple ADC locations, ensuring consistent adherence to Goodwill standards.

+ Monitor donation volume, staffing levels, workflow, ...