Job Description
We’re looking for an Admin Advantage UBA I to join our Insurance Operations team at MBPS. In this role, you are expected to provide frontline administrative support for plan member transactions and employer-related benefit processes within Admin Advantage. You will handle routine to moderately complex casework with accuracy and efficiency, ensuring adherence to defined service levels. Your responsibilities include updating data, processing benefit changes, responding to inquiries, and supporting day‑to‑day operational workflows to ensure a positive experience for both members and clients.
Position Responsibilities:
Process member and employer benefit transactions accurately within established SLAs.
Review and update plan member information across applicable systems.
Support case resolution through research, documentation, and follow-up activities.
Maintain high-quality standards through compliance with pol...
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