admin assistant

About the role

Acson Malaysia Sales & Service Sdn Bhd is seeking a highly passionate, self-motivated and detailed oriented team player to join our team in Petaling Jaya, Selangor. As an Order Management Executive, you will play a key role in ensuring smooth end-to-end order processing, coordinating closely with internal teams and customers, and supporting the timely fulfilment of our HVAC products and solutions. Your accuracy, responsiveness, and commitment to service excellence will contribute directly to our operational efficiency and customer satisfaction.

What you'll be doing

• Deliver excellent customer service by attending to incoming calls, emails, and walk-in enquiries promptly and professionally.
• Process sales orders accurately, including delivery scheduling, order changes or updates, invoice and billing preparation, and resolving any documentation discrepancies.
• Review and monitor delivery schedules to ensure timely and accurate ...