Admin Assistant

The Admin Assistant supports the administrative needs of the technology organization. The Admin Assistant uses his/her skills in office productivity systems to organize and schedule activities that achieve efficient company operations.
Duties And Responsibilities
Assist and resolve customer concerns via phone, email, and other media regarding products and services
Schedule and monitor work of field technicians
Facilitate in-house repair of equipment when needed
Ensure that clients' expectations regarding installation, repair and maintenance are met to their satisfaction
Provide administrative support to customers in technical matters
Troubleshoot and assist clients in resolving basic technical problems
Perform proper documentation and reporting of work accomplishment
Prepare and ensure details in billings and invoices are correct
Ensure compliance with company standards, rules and regulations
Qualifications
Graduate of Management or any related cours...