admin executive

Roles and responsibilities

• Managing large amounts of inbound and outbound calls in a timely manner
• Attend to medical related calls, issuance of GLs
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Able to handle customer services and operational tasks at the same time

Requirements

• Previous experience in medical/insurance customer support role (optional)
• Strong phone and verbal communication skills along with active listening
• Able to work shifts including PH
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively

Job Type: Full-time

Pay: From RM1,800.00 per month

Work Location: In person