Admin / Reservations Executive (up to 3,000 base | F&B Group)

Responsibilities

• Manage and coordinate daily reservations across phone, WhatsApp, email, and online platforms

• Maintain accurate reservation records, guest profiles, and seating plans

• Support outlet operations with basic administrative duties (reports, filing, data updates)

• Handle guest enquiries professionally and ensure timely follow-ups

• Liaise with outlet teams to ensure smooth service flow and guest experience

• Assist with special requests, events, and group bookings when required

Requirements

• Prior experience in F&B, hospitality, reservations, or admin support preferred

• Comfortable handling multiple communication channels in a fast-paced environment

• Strong attention to detail and organisational skills

• Customer-focused, well-spoken, and able to manage priorities effectively