Admin Support

Admin Support

About the Role

We are looking for a reliable and detail-oriented Admin Support professional to assist with customer-facing tasks and daily administrative operations. This role requires strong technical skills, excellent organization, and the ability to manage multiple digital platforms efficiently.

Key Responsibilities

• Maintain and update lead and recipient records, ensuring all data is accurate and up to date
• Handle inbound calls, emails, and messages, documenting details and providing appropriate resolutions or escalations
• Prepare, process, and reconcile reports, schedules, and operational data on a daily and weekly basis
• Support delivery coordination, client follow-ups, and administrative documentation
• Maintain public-facing forms, templates, and webpages
• Organize and manage digital files, shared drives, and internal documents
• Assist in preparing and updating reports, dashboards, ...