Admin Virtual Assistant

Job description

Virtual Administrative Assistant (Full-Time | Sydney Time Zone)

We are seeking a Virtual Administrative Assistant based in the Philippines to support the daily operations of an Australian service-based business. This is a full-time remote position, working 8:00 a.m. to 5:00 p.m. Sydney time.

Key Responsibilities

• Build and maintain professional relationships with installers and coordinate their availability
• Act as the first point of contact for complaints and manage rescheduling for installers or customers
• Handle daily installer inquiries, emails, and quotes
• Manage bookings using Tradify (booking software)
• Organize and maintain the CRM Upsourced (built on Go High Level)
• Book jobs, order materials, track job schedules, and manage invoices
• Follow up on completed jobs and issue invoices

Qualifications

• Strong organizational skills with high attention to detail ...