Administrative and Operations Intern

Role Overview

We are looking for an Administrative and Operations Intern to support user onboarding, account management, and transaction-related administration. This role sits at the intersection of customer handling, documentation, and issue resolution. You will work closely with the COO to ensure users are onboarded correctly, records are accurate, and disputes or transaction issues are handled in an organised and professional manner.

This role is administrative in nature, with regular interaction with sellers and buyers. Prior exposure to e-commerce operations, sales support, or logistics environments is strongly preferred.

Key Responsibilities

User Onboarding and Account Administration

• Support onboarding of sellers and partners, including document collection and verification.
• Maintain accurate records for user profiles, transactions, and onboarding status.
• Ensure onboarding steps are completed correctly and within defined...