Administrative Assistant

Description

The Partner Services Specialist I is responsible for providing administrative support to our Partners, Directors and Managers. Additionally, this role works independently to consistently provide daily assistance to the Professional Services Teams in the Partner Services Division. This is an important role that ensures business growth and requires a team player attitude with an outgoing and positive demeanor and maintaining close collaboration with Supervisor

•Ensure timely processing of membership enrollments and payments

• Timely responses to all agent inquiries via phone or email

• Accurate data entry duties as assigned

• Reviewing and Approving Agent Commissions alongside Level III team member or Professional Services Supervisor

• Process agent onboarding and off-boarding

• Maintain all spreadsheets – Agent list, cancellations and postings

team members for resolution and collaborate for effective problem solving