Administrative Assistant

Job Function:

Responsible for the proper management, documentation, and inventory of company-issued mobile phones, IP phones, PLDT lines and other telco-related concerns. Ensures accurate records, timely updates and coordination with internal teams and external providers to support smooth telco operations.

Responsibilities:

I. Update Telco Masterfile

• Maintain and update records of company-issued mobile phones for the SM Group of Companies.
• Identify the chargeable company and handle intercompany transfers.

II. Provide support for all telco-related requests through the eTelco system.

III. Manage IP Phone Users

• Update user records, ensuring only active and necessary lines remain.
• Process termination of unused lines and transmit surrendered IP phones to SM Investments Inc.

IV. Attend to and resolve day-to-day telco-related operational issues.

V. Coordinate with Telco Providers, addre...