Administrative Assistant

Le Géant motorisé is looking for a claims agent to support its internal warranty operations. This is an administrative office position with no customer contact, focused on case management, data entry, and follow-ups with manufacturers. You will play a key role in ensuring the rigorous processing of warranty claims to support internal teams and optimize processes. Specifically, your day-to-day responsibilities will include

• Processing warranty claim requests
• Verifying and validating the information required for files
• Preparing and submitting claims to manufacturers
• Conducting administrative and financial follow-ups (payments, statuses)
• Negotiating or clarifying certain details with manufacturers
• Collaborating with advisors and internal teams
• Accurately entering data
• Analyzing files to identify trends and improve the process

Why join our team? ...