Administrative Officer

About PayChoice:

PayChoice is one of Australia's leading payment gateways, specialising in the collection of payments for clients around Australia in industries such as Healthcare/Fitness, Childcare, Medical and many more. We are looking for experienced Lead Generation Specialists who would love to join an exciting and growing team
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Role Overview:

The role involves office administration, customer service, and follow-up tasks, along with other duties reasonably requested by management. The position supports the smooth operation of the office and ensures high-quality service delivery to both clients and internal teams.

Key Responsibilities:

• Attend client queries via phone, email, ticketing systems, and other communication channels.
• Perform general office administration tasks to support daily operations.
• Provide assistance to executive staff as required.
• Conduct follow-ups on accounts in arrears and refer files to d...