Administrator

A vacancy exists at Medi logistics Hub for an Administrator based in Pietermaritzburg, reporting to the Dispatch & Delivery Manager. The responsibility of the vacancy of the Administrator is to assist the Medi logistics Hub with the daily activities relating to a specific distribution hub, area or function.

Primary purpose of the job is to

• Managing customer queries as a whole Handling of queries and feedback to clients and the business Ability to arrange special requests & follow through for patients Tracking of parcels across all Medilogistics Hub Any other ad hoc functions that may be appointed from time to time 100% SLA and SOP compliance and adherence to time lines Providing professional and accurate feedback Relationship with Manager Actively involved in office meetings/ communications Relationship with drivers/office staff Communication skills (e-mail) Following correct escalation process of various queries Time keeping Management of absenteeism & leave mana...