Administrator, Shared Services

About Fairstone Bank

Fairstone Bank and its family of brands deliver innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.

About the role

The Administrator, Shared Services is responsible for the accurate and timely processing of financial transactions and account maintenance activities within the shared services portfolio. This role supports operational efficiency and ensures data integrity across customer accounts by collaborating with internal stakeholders including Contact Centre, Collections, Fraud, Legal, Funding, Renewals, Discharge and Finance.

Responsibilities

• Process financial and non‑financial transactions, including adjustments, payments, reversals and account updates.
• Perform account maintenance activities in accordance with established procedures.
• Ensure all transactions are completed accurately and within defined service level agreements (SLAs).
• Su...