Adoption Merch Associate

JOB SUMMARY

The Adoption Merch Associate is responsible for supporting Biyaya Animal Care's adoption programs while managing and promoting merchandise sales that sustain the organization's animal welfare initiatives. This role combines compassionate advocacy for rescued animals with strong customer service, sales, and inventory management skills, ensuring a positive experience for adopters, clients, and the community.

MAIN DUTIES AND RESPONSIBILITIES:

1. ADOPTION SUPPORT

• Assist in coordinating adoption events and activities.
• Educate potential adopters on adoption procedures, animal care requirements, and responsible pet ownership.
• Screen and guide adopters through application processes.
• Maintain and update records of pets available and adopted.
• Represent Biyaya Animal Care with warmth and professionalism during events and in all client interactions.

2. MERCHANDISING, SALES & INVENTORY

• Mana...