Advanced Analytics Manager / Non-line Manager / Customer Experience Excellence Div.

**Role Purpose:**


The Advanced Analytics Manager is a highly capable project manager, cross-functional collaborator, and subject matter expert who will design, develop, and champion the use of next generation analytics and LLM-based AI tools across the commercial organization. This will foster a culture of data-driven decision making and amplify sales efficiency and impact.

This team is responsible for a range of analytics and tools for home office, sales, and medical, including:


+ Next best action (NBA)
+ Data modeling to support sales impact analysis
+ Customer data platforms
+ LLM-based AI assistants
+ Other analytics or AI related projects as required

**Potential Accountabilities:**

+ **Project Management**
+ **Next best action (NBA)** : continually refine the “what” (quality of suggestions offered to customer facing teams), the “how” (user interface, methodology to deliver NBA), and the “why” (value proposition...