Advanced Helpdesk & Systems Administration

Transform your IT skills into an advanced career with Joseph Ribkoff as a Helpdesk and Systems Administrator, balancing user support with systems management.
In this diverse role, you will provide critical Tier 2/3 support while overseeing endpoint management and system maintenance. The opportunity is designed for a motivated individual looking to break traditional helpdesk boundaries and take ownership of their IT infrastructure while fostering continuous improvement.
Key Responsibilities:
• Troubleshoot and resolve complex application issues
• Maintain and configure Windows server environments
• Manage Active Directory, DNS, and DHCP services
• Proactively monitor systems to address performance risks
• Document processes and recommend improvements
Requirements:
• College diploma in IT or related field
• At least 5 years of experience in technical support
• Strong practical knowledge of Microsoft and VMware technologies
• Good grounding in networkin...