Advanced Program Support Specialist Role

Elevate your administrative career as a Program Support Specialist Level 4 with ACHÉV in Ontario. Support LINC Home Study initiatives, focusing on instructor assistance and performance metrics.
As a Program Support Specialist Level 4 at ACHÉV, you will report to the Coordinator Level 2 while ensuring the success of instructor-focused initiatives within the LINC Home Study Ontario program. Your responsibilities will range from providing escalated instructor support and facilitating training to performing data management and analysis tasks, ensuring effective program operations.
Key Responsibilities:
• Provide troubleshooting and trainer orientation
• Monitor compliance with program policies
• Lead instructor recruitment and surveys
• Perform data entry and generate performance reports
• Champion and support the use of Avenue.ca
Requirements:
• Post secondary degree in relevant fields
• 2 years of customer service experience
• 1 year of online training ex...