Advanced Specialist, Customer Success

**Advanced Specialist, Customer Success**

**Description:** In this role, you will act as a trusted quality partner to schools and colleges delivering Pearson vocational qualifications, ensuring they are confident, compliant and set up for learner success.

This role aligns to industry-level titles such as **Quality Nominee, Vocational Quality Assurance Manager** , **Quality Assurance Manager (Education), Education Quality** **Consultant and** **Vocational** **Programme** **Quality Lead.**

**The Role**

At Pearson, quality isn’t a process — it’s a promise to learners and educators.

As a Vocational Quality Assurance Manager, you will be the expert guide for centres delivering BTEC and other vocational qualifications. You’ll support Quality Nominees, Lead Internal Verifiers, Assessors and centre teams to navigate quality assurance confidently — from onboarding through to successful learner certification.

In your first six months, you’ll ...