Advanced Specialist, Service Management

**Job Title: Advanced Specialist, Service Management**

**About the Role**



We are seeking a highly motivated Systems Analyst with a strong Service Management background to drive operational excellence across Device and software lifecycle services, supplier governance, and procurement processes.



This role sits at the intersection of IT service delivery, financial governance, and supplier performance management. You will play a critical role in standardizing service processes, improving user experience, optimizing procurement workflows, and ensuring effective service delivery through strong vendor partnerships.



If you are process-driven, analytically strong, and passionate about improving service operations at scale, this is an opportunity to make meaningful impact.



**What You’ll Be Responsible For**



**Service Management & Continuous Improvement**



+ Optimize end-to-end service processes relate...