Advanced support engineer for CSS

**Job Description**



Advanced support engineer for CSS



(Database and cloud technologies)



Job description



Oracle customer success services provides the customer with a highly personalized advanced level premium support and services on all of Oracle products and technologies for our customers.



The role of an advanced support engineer is to be able deliver a wide range of these services which includes providing expert level consulting and advisory services, performing architectural design, implementation, and configuration, supporting customers Oracle database and cloud infrastructure, modernization of customers infrastructure by upgrading and migrating to latest cloud platform, resolving technical issues etc.



Responsibilities:



1. Communicate with corporate customers via telephone, written correspondence, and



electronic service regarding fi...