Advisory Agent for Member Services

Become an integral part of Desjardins as a full-time Advisory Agent focused on member experience. Offer guidance on technology tools and assist clients through a 7-month on-call role.
This position is dedicated to supporting members in using applications for transactions and addressing fraud concerns effectively. Through service-focused interactions, agents will aid in business growth and maintain important relationships. Candidates must stay knowledgeable about current standards and compliance regulations in the financial services sector.
Key Responsibilities:
• Provide guidance on technology for member transactions
• Support business relationships through effective service
• Aid clients with fraud issues and referrals
• Stay updated on products, services, and industry standards
• Uphold compliance and risk management practices
Requirements:
• High school diploma in a related field
• Minimum of two years relevant experience
• Fluency in French necessar...