Advisory Agent, Member and Client Experience

Temporary position for 12 months. The work mode arrangement for the position is full-time on site.

Job Summary

As a member and client experience advisory agent at Desjardins Ontario Credit Union, you help give members and clients a better experience, ensuring they are satisfied. You promote cooperative values, support banking transactions, and provide advice on products and services. You are a proud ambassador of digital solutions and advise members and clients on their use. You ensure financial transactions go smoothly while addressing any issues that may arise and provide information on technological tools and safety.

Responsibilities

• Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
• Contribute to business development and maintain business relationships through service delivery and activities.
• Assist members and clien...