Affordability, Equity and Personal Account Specialist

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

**Position Summary**

Identify and assist customers who are experiencing credit problems due to financial hardship. Identify and work with Social Service agencies throughout the service territory. Coordinates and secures financial assistance and counseling for hardship customers. Monitors customer accounts and follows up with customers via telephone, correspondence or through in-person events. Enters into payment arrangements with low-income customers.

**Essential Responsibilities**

+ Ability to work with special needs households for the purpose of securing assistance or arrangements to make bill payment. Possess negotiating skills that seek resolution and mini...