After Sales Regional Service Representative

As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.

About the role

As the Regional After Sales Representative – Passenger Cars, He/She is responsible for building and maintaining a strong and customer-focused After Sales service level in the designated region.

He/She supports the network of local dealers and dealer groups, focusing on high quality and mutual satisfaction. He/She plays an important role in developing, implementing, and maintaining service products and After Sales propositions. He/She ensures that service procedures are carried out correctly and perform all necessary administrative tasks.

This role reports directly to the Aftersales Manager in Italy.