Aftersales Advisor

After Sales Advisor – Fareham, Solent

Overview

A well-established motorcycle dealership group on the South Coast is looking to recruit an enthusiastic and customer-focused After Sales Advisor to join their team in Fareham, Solent.

This is an exciting opportunity to work within a fast-paced motorcycle environment, supporting customers throughout the aftersales journey while helping drive workshop efficiency, service bookings, and parts/accessory sales.

The successful candidate will play a key role in delivering excellent customer service standards, coordinating workshop activity, and ensuring customers receive a professional and seamless experience.

Key Responsibilities

* Ensure the workshop diary is efficiently managed and loaded

* Handle warranty claims and coordinate warranty work effectively

* Maintain accurate customer communication and data capture

* Maximise opportunities to upsell service work, parts, and acc...