Aftersales Support Officer

• Do you like fast pace enviroments?

About Our Client

Our client is a small-sized company within the industrial and manufacturing sector, known for its commitment to delivering high-quality products and outstanding customer service. They pride themselves on fostering a professional and supportive work environment.

Job Description

• Manage customer inquiries and complaints related to after sales services.
• Coordinate with internal teams to resolve customer issues promptly.
• Maintain accurate records of customer interactions and solutions provided.
• Assist with warranty claims and ensure timely processing.
• Provide product information and support to customers as needed.
• Contribute to the continuous improvement of after sales processes.
• Build and maintain strong relationships with clients and stakeholders.
• Prepare reports on after sales activities and custom...