Agency IT Support and Technical Assistance

Join our team as an IT Support provider, focusing on enhancing technology, securing data, and improving system performance within the agency. Your technical skills will be pivotal in resolving everyday issues.
As part of the IT Support team, you'll work closely with the IT Coordinator to upgrade equipment, diagnose problems, and provide ongoing support to employees. Your role will encompass network troubleshooting, technical assistance, and inventory management to ensure all systems function seamlessly.
Key Responsibilities:
• Advise on and implement IT equipment upgrades
• Diagnose, repair, and resolve technical faults
• Provide assistance and support to all agency employees
• Test and evaluate new technologies for deployment
• Maintain accurate records of IT inventory
Requirements:
• Experience in IT support or a relevant field
• Strong technical knowledge of systems and software
• Excellent communication and interpersonal skills
• Ability to follo...