Agent-At Your Service / Телефонист

**Additional Information**
**Job Number** 26021807
**Job Category** Rooms & Guest Services Operations
**Location** Skopje Marriott Hotel, Plostad Makedonija 7(Entrance from str. Maksim Gorki), Skopje, North Macedonia, North Macedonia, 1000
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or depar...