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Agent Experience Analyst

Ria Money Transfer (Dandelion)
Full time Centro, Querétaro Business Operations Specialists
Posted:
June 03, 2026
Location:
Centro, Querétaro, Mexico

Job Description

Description


Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience.  With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE

The Agent Experience Analyst works with the organization to find areas where performance or processes can be improved and helps develop strategies to stay competitive

ROLES & RESPONSIBILITIES