Agent - Global BPO (Contract)

Overall Role Purpose



Responsible for countries inbound cleansing and classification of dutiable material, ensuring that customs declaration requirements are met with the required productivity and quality levels.

Responsible for SVC’s outbound data entry requirements, ensuring that the standardised outbound data entry requirements are met with the required productivity and quality levels.



Key Accountabilities


Customers


Ensure correct data is captured for customer tracking and invoicing in accordance with Full Shipment Data Capture (FSDC).
Ensure correct customs clearance information is captured to ensure that applicable Duties and Taxes are calculated or reliefs where applicable are granted.

Stakeholders



Customs


Ensure correct customs clearance information is captured to ensure that applicable Duties and Taxes are calculated or reliefs where applicable are granted.
Ensure correct da...