Agent-Guest Services

**Additional Information**

**Job Number** 26022373

**Job Category** Rooms & Guest Services Operations

**Location** The Farm at San Benito Autograph Collection, 119 Brgy Tipakan, Lipa, Philippines, Philippines, 4217
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**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management



**POSITION SUMMARY**



Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to t...