Agent

Company Description

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Role Description

This is a full-time on-site role based in Karachi Division for an Agent at ZENVAREX TEAMS. The Agent will be responsible for managing client interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. The role involves maintaining efficient communication, managing records, and delivering high-quality service. Agents will also collaborate with team members to achieve performance goals and adhere to company protocols and standards.

Qualifications

• Strong customer service, communication, and problem-solving skills
• Ability to manage client records and maintain accurate documentation
• Organizational and time management skillsfor learn and adapt to new systems
• Ability to work both independently and collaboratively in a team environment
• Previous experience in a call centre