Agent - Nutun

We are a people orientated business that provides outsourced contact centre solutions and specializes in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all our people within the business. Our highly engaged environment displays our passion to create a great place for our people to work and it is teamwork that drives our success.
Role Qualifications and Experience:
Matric is essential
Clear Crim/Credit
Able to work nightshift in Kingsmead(Durban CBD)
Strong Customer Service experience
Minimum 1 year 6 Months international call centre experience
Retail and Upsell is advantageous
Job Objectives:
Striving to achieve first call resolution and maintain the quality of service provided by the call centre.
Using listening skills to understand the needs and complaints of the customer before offering them the best possible solutio...