Agente de Atención a Clientes

Cognizant
Full-time Región Centro, Jalisco Aspectos generales de RR. HH.
Posted:
March 03, 2026
Location:
Región Centro, Jalisco, Mexico

Job Description

Job Summary

Join our dynamic team as a Backoffice Helpdesk professional where you will play a crucial role in providing exceptional support to our clients in the hi-tech domain. With rotational shifts and a work-from-office model you will leverage your English speaking skills to ensure seamless communication and problem-solving. This position offers an opportunity to grow within the company while making a significant impact on customer satisfaction and operational efficiency.

Responsibilities

  • Provide timely and accurate support to clients by addressing their queries and resolving issues related to hi-tech products and services.
  • Collaborate with team members to ensure consistent and high-quality service delivery across all client interactions.
  • Utilize your English speaking skills to communicate effectively with clients ensuring clarity and understanding in all exchanges.
  • Maintain detailed records of client inter...

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Job Overview

Job Type: Full-time
Location: Región Centro, Mexico
Posted: March 03, 2026
Deadline: April 12, 2026