Agente De Recepción

**Job Number** **********Job Category** Rooms & Guest Services Operations**Location** The Ritz-Carlton Mexico City, Avenida Paseo de la Reforma 509, Mexico City, Distrito Federal, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?
** N**Relocation?
** N**Position Type** Non-Management***Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.Process all payment types such as room charges, cash, checks, debit, or credit.Process all check-outs including resolving any late and disputed charges.Answer, record, and process all guest calls, messages, requests, questions, or concerns.Coordinate with Housekeeping to track readiness of rooms for check-in.Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.Supply guests with directions and information regarding property and local areas of interest.Run daily reports (number of arrivals, departures), identify any special requests,...