Agente Help Desk N1 – Soporte Técnico Inicial

Unisys is seeking a candidate in Colombia, Antioquia, Oriente to provide first line user support. Responsibilities include troubleshooting hardware and software issues, managing service requests, and ensuring compliance with service policies.

The ideal candidate holds a High School diploma or GED and has less than 1 year of experience in related roles. A commitment to the organization’s SLAs and an eagerness to contribute to continuous improvement are essential for this position.