AgentForce Automation Tester

**The team you'll be working with:**



The AgentForce Tester is responsible for ensuring the quality, reliability, and performance of AI Agents built on the AgentForce platform. This role will play a key part in validating agent behaviour, testing workflows, identifying defects, and ensuring that agents provide accurate, safe, and compliant responses across all supported use cases. The Tester will collaborate closely with developers, product owners, and business stakeholders to enhance overall agent performance and customer satisfaction.



**What you'll be doing:**



**Testing & Quality Assurance**



+ Design, execute, and document test plans and test cases for AI agents within the AgentForce environment.

+ Conduct manual and automated testing across conversational flows, integrations, API calls, and user journeys.

+ Validate agent accuracy, intent recognition, response quality, safety, and adherence ...