AI and DevOps Platform Support Leader Enhancing Service Quality

Drive exceptional support for AI and DevOps platforms in this impactful leadership role. Oversee a dedicated team focused on enhancing performance, reliability, and user satisfaction across the organization.
As the AI and DevOps Platform Support Manager, you will ensure the seamless operation of critical platforms while guiding your team in resolving incidents and implementing improvements. You'll leverage your technical expertise and strong communication skills to foster collaboration across departments and elevate service levels significantly.
Key Responsibilities:
• Lead a team in providing comprehensive platform support
• Optimize incident and problem management processes
• Interface with development teams for improved application support
• Execute resilience strategies through wargaming and simulations
• Ensure adherence to performance monitoring best practices
Requirements:
• 10+ years of relevant technical leadership experience
• Proven track record...